❓ FAQ PAGE

Frequently Asked Questions

1. How do I place an order?
Simply browse our store, add items to your cart, and proceed to checkout. Follow the instructions to complete your order.

2. What payment methods do you accept?
We accept secure payment methods including credit/debit cards and other options available at checkout.

3. How long does delivery take?
Delivery usually takes 5–12 business days depending on your location.

4. Can I cancel my order?
Yes, orders can be canceled within 24 hours of placing them. After that, processing may have already started.

5. Do you offer refunds?
Yes, we offer refunds for damaged, defective, or incorrect items. Please contact us within 3 days of receiving your order.

6. How can I track my order?
Once your order is shipped, you will receive a tracking number via email.

7. What if I receive a damaged item?
Please contact us immediately with photos of the damaged product, and we will resolve the issue.